Refund Policy

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• Items must be unused and in original condition
• Products must include original packaging
• Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

• Used pet toys
• Chewed or damaged products
• Clearance or final sale items
• Customized products

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.

Refunds

Once your return is inspected and approved, refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.